Privacy policy
Last updated: October 2026. This policy is a plain-language draft and should be reviewed by a lawyer before launch.
CustomBox4U ("we", "us") respects your privacy. This policy explains what we collect, why and your rights.
What we collect
- Contact details you send through our forms: name, email, phone, company and your message.
- Project details you share: product, quantity, artwork and delivery date.
- Technical data such as IP address and browser type, used for security and to keep the site working.
How we use it
- To answer enquiries and prepare quotes.
- To produce, deliver and invoice orders.
- To protect the site from abuse.
We do not sell your personal data. We share it only with service providers needed to fulfill your order, such as manufacturers and couriers.
Retention
Enquiries are kept while they are relevant and deleted on request. Order records are kept as required by tax law.
Your rights
You can ask to see, correct or delete your data at any time through the contact page.
Cookies
We use a session cookie that keeps the site working and a small preference cookie that remembers if you closed the announcement bar. See our cookie policy.